Get in touch with us

If you want to get in touch with us please contact our Preston office at:

Richard House
9 Winckley Square
Preston
Lancashire
PR1 3HP
Tel: 01772 821 021

Complaints

We strive to deliver outstanding client service. However, sometimes things don’t go as expected and we welcome complaints as an opportunity to review and improve our service. We are wholly committed to fairly and transparently investigating all complaints as swiftly as possible. 

Please contact us by email complaints@mha.co.uk  or in writing to: Graham Gordon, Moore and Smalley LLP, Richard House, Winckley Square, Preston, PR1 3HP or telephone 01772 821 021.

For further information, including a copy of our complaints handling process, please get in touch with us via email as above. 

Where we are unable to resolve a complaint to your satisfaction, you may have the right to refer any financial services related complaint to the Financial Ombudsman Service.

The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren’t able to resolve themselves. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk